

At Elaric Care Navigation Group, we support patients and families throughout their healthcare journey, helping them make sense of the medical system, feel confident in their decisions, and never feel alone during difficult moments. Whether you’re managing a new diagnosis, coordinating multiple providers, or simply need someone to explain
At Elaric Care Navigation Group, we support patients and families throughout their healthcare journey, helping them make sense of the medical system, feel confident in their decisions, and never feel alone during difficult moments. Whether you’re managing a new diagnosis, coordinating multiple providers, or simply need someone to explain what’s really going on, our healthcare navigation services are here for you. With years of hands-on experience as a trauma and emergency nurse, we know how to ask the right questions, catch what others might miss, and advocate for what you truly need. You deserve patient support services in your corner, and we make sure you have one.

4 Hours of Advocacy Per Month
For individuals or families who need reliable guidance on their healthcare journey without full-time support.
Includes:
- Up to 4 hours/month of advocacy services
- Care coordination and provider communication
- Appointment preparation + follow-up summaries
- Secure messaging support
- Medical record review (as needed)
Ideal for:
Early diagnoses, moderate care needs, or families seeking professional oversight in their healthcare navigation.
8 Hours of Advocacy Per Month
Consistent, hands-on support for navigating your healthcare journey and addressing more complex or ongoing healthcare needs.
Includes:
Up to 8 hours/month of advocacy services
Everything in Essential, plus:
Appointment attendance (virtual or phone)
Medication and treatment planning
Coordination between multiple providers
Ongoing care plan management
Priority response time
Ideal for:
Chronic conditions, multiple specialists, or patients needing regular guidance in their healthcare navigation through patient support services.
20 Hours of Advocacy Per Month
High-touch support with deeper involvement in every aspect of your healthcare journey.
Includes:
- Up to 20 hours/month of patient support services
- Full care coordination and healthcare navigation
- Frequent provider communication
- Appointment attendance + detailed summaries
- Insurance and billing support
- Family updates (if desired)
- Expedited scheduling assistance
Ideal for:
Complex medical cases, aging parents, or families managing multiple responsibilities.
Unlimited / Custom Hours
For clients who want complete peace of mind and total access throughout their healthcare journey.
Includes:
- Unlimited advocacy support
- 24/7 priority access (within defined boundaries)
- Full-service care management
- On-call guidance during urgent situations
- Total coordination across all providers and patient support services
Ideal for:
High-acuity patients, post-hospitalization care, or those who seek maximum support in their healthcare navigation.
How Time Is Used: Time is billed in increments and may include phone calls, care coordination, provider communication, research, documentation, and appointment support as part of our patient support services. This ensures that you receive the assistance you need throughout your healthcare journey.
Unused Time: Monthly hours do not roll over to maintain availability and ensure high-quality healthcare navigation.
Choose the level of support that meets you where you are— and know you can always scale as your needs evolve.
Elaric Care Navigation Group offers essential patient support services focused on non-clinical healthcare advocacy and care coordination throughout your healthcare journey. We do not diagnose, treat, or provide medical advice. All medical decisions remain between you and your licensed healthcare providers.
Schedule your complimentary consultation today.
We work with patients and their families to support them on their healthcare journey, addressing a variety of concerns. Schedule a free consultation to explore how our patient support services can enhance your quality of life and aid in your healthcare navigation!
Open today | 09:00 am – 05:00 pm |
Elaric Care Navigation Group
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